Shipping Rates
- Shipping starts at $13.35, calculated by weight and location.
- For an accurate rate estimate, add items to your cart and enter your postal code.
- Free shipping on orders over $350 before tax (certain exclusions apply).
- Remote areas, including Yukon, Northwest Territories, and Nunavut, are not eligible for free shipping.
Shipping Speed
- In-stock orders placed before 10:00 AM PT generally ship the same day (but not guaranteed).
- UPS is used for shipping, with delivery within 1-5 business days:
- Same-province: 1-2 business days
- Inter-provincial: 2-5 business days
- Same-day delivery or guaranteed delivery dates are not available.
Additional Details
- Orders ship from warehouses in BC, AB, or ON, depending on stock and location.
- Orders may ship from multiple warehouses, resulting in extra costs or longer shipping times.
- Items in your cart aren't held until checkout; availability and shipping location may change.
Shipping Restrictions
- Once processing begins, shipping methods cannot be changed.
- We do not ship to PO boxes or outside of Canada.
- Remote areas not serviced by UPS may not qualify for free shipping; we will send you a quote via email.
Order Notes
- Order notes require manual review, which may delay processing, particularly outside business hours.
- Delivery requests are not guaranteed, and couriers cannot be contacted by phone.
Tracking Information
- You will receive tracking details by email once your order ships.
- Check your spam folder if you do not receive an email, and email us if the tracking information is missing.
Order Pick Up
- Warehouse pickup is unavailable, as our facilities are not open to the public.